On the evening of July 23, Alicia, a foreigner (of Russian nationality) traveling to Shaanxi, had an unfortunate traffic accident on her way to Xi'an. Upon receiving her request for help, the 24-hour service center of Shaanxi Foreigner Service Platform immediately activated the foreigner legal assistance program and assigned an interpreter together with the foreigner legal team of Shaanxi Jinfu Law Firm to rush to the scene to provide her with interpretation and legal assistance.

Considering the party is a foreigner, there are language, culture and other aspects of the differences, after arriving at the scene, the assistance of lawyers to understand the case in detail, through effective communication with the party, patiently answer legal questions. After sent to the hospital to check no serious injury, the staff accompanied the party to the traffic police brigade, and according to the party's legal claims and the other side of the communication and negotiation, safeguard the legitimate rights and interests of the parties.

"I would like to express my sincere gratitude to Shaanxi Foreigner Service Platform and Jinfu Law Firm for their professional and efficient assistance! They have given me great help and support and made me feel the warmth of this city," Alicia said.

2024 To date, the Shaanxi Foreigners Service Platform has received a total of more than 160 times services related to foreign policy, legal assistance, business consulting and other services. Over the years, Shaanxi Foreigners Service Platform has been committed to foreign-related public welfare and free counseling services, and jointly with Jinfu Law Firm to carry out legal aid activities at various levels. In the future, Shaanxi Foreigner Service Platform will actively implement the results of the "China-Central Asia Summit", take the initiative to integrate into the construction of the "Belt and Road", and make full use of the advantages of both sides in foreign-related laws, human resources and other aspects, to provide professional and high-quality services for foreigners coming to Shaanxi Province in various ways, High-quality services for foreigners coming to Shaanxi Province through various channels.