On May 6th, the consultation window for the China-Europe Railway Express (Xi'an) was officially established in the government service hall of Xi'an High-tech Zone. This window was jointly set up by Xi'an High-tech Zone and Xi'an Free Trade Port through in-depth cooperation. It is the first time that the China-Europe Railway Express (Chang'an) has set up a consultation window outside Xi'an International Port Area, achieving "zero-distance" connection between the train operation services and the industrial demands of the Xi'an High-tech Zone. This further optimizes the regional business environment and enhances the convenience for enterprises to handle foreign-related business.

This newly established window focuses on the needs of foreign trade enterprises in the high-tech zone and provides professional consulting services covering the entire process of the China-Europe Railway Express shipment, spanning four core areas: in terms of route products, it offers guidance on route selection, service prices, goods names, and safety management regulations; in terms of waybills and transportation plans, it assists enterprises in completing waybill production and provides solutions for overseas transportation, consolidation, head-end assembly, and back-end distribution; in terms of multimodal transport and customs affairs, it customizes transit transportation and multimodal transport plans, and provides container leasing and customs consultation services; in terms of supply chain finance and trade, it conducts consultation and assistance for batch train-related supply chain finance, trade business, and other services.

Previously, for enterprises in the High-tech Zone to consult about the China-Europe Railway Express business, they had to go to the International Port Area. Now, they can handle it at the government service hall right at their doorstep, significantly saving time and communication costs for the enterprises and facilitating their efficient connection with international logistics channels.

This window is an important measure for extending the services of Xi'an government affairs to the field of foreign trade and economic cooperation. It will effectively enhance the connectivity between the High-tech Zone and the international market, provide solid support for regional export-oriented enterprises to expand their overseas markets and stabilize foreign trade orders, and promote the high-quality development of the High-tech Zone's foreign economic activities.

Window Service Information——

Consultation Location: Xi'an High-tech Zone Government Services Hall (No. 65, Building A, Urban Gate, No. 1 Jinye Road)

Processing time: Monday to Friday, 9:00–12:00, 13:00–17:00

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